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Terms and Conditions

Using this website indicates that you accept the following Terms and Conditions. 

Products

All images shown on our site are for illustrative purposes only. We will endeavour to provide each product as described and to match the image shown; however as the products we use may be changed or discontinued by the manufacturer we cannot be held responsible for any disputes arising from this. Where any items are changed they will be replaced with an item of equal or better quality and we will endeavour to speak to you first.

While we take all possible care to reproduce and describe items accurately in some cases slight variations of colour in actual goods may occur due to photographic limitations.

All our Gift Cakes will be gift wrapped in cellophane and topped with a co-ordinating bow then they are securely packaged in bubble wrap and placed in cardboard boxes.

All Prices shown include 20% VAT where applicable.

Delivery

All our items will be delivered via Courier.  Our standard charge for UK mainland delivery is £6.95. Please contact us for all deliveries to UK Islands and Highlands where possible we will use Royal mail for these destinations to keep costs to a minimum for you. Please contact us if you require shipping outside of the United Kingdom.

Products will be insured against loss or damage for the full value of each item. Items will only be dispatched after payment clears. We aim to dispatch all our items within 2 working days however, to avoid disappointment please allow up to 7 working days for delivery. We can not be held responsible for any delays incurred by Royal Mail.

 

Payment

We accept the following methods of payment: Visa and Mastercard Credit Cards, Visa and Mastercard Debit Cards, Visa Electron, American Express, Paypal, Maestro and Solo.

We accept Pound Sterling only.

 

Refunds and Returns

We want to ensure you are happy with your purchase but in the unlikely event you are not we offer a full refund (excluding postage and packaging) for any items provided they are returned to us within 14 days in their original condition and packaging. Please note you are responsible for the return postage costs. We would recommend that you obtain proof of postage for your returns as we can not offer a refund if the product is lost and there is no proof of postage.

Before you return your item you may wish to contact us to see if we can resolve your dispute. Please email us at sales@bizziebees.co.uk or call us on 07720 246072

 

Feedback & Comments

We would love to hear what you think of our site and service.
Are there any products you'd like to see?
Is there any way we can improve our service to you?
If you have any feedback or comments then we'd like to hear them. Please let us know at sales@bizziebees.co.uk

 

If you cannot find the information you are looking for, or need to contact us urgently, please do not hesitate to e-mail customer services at sales@bizziebees.co.uk or call us on 07720 246072 we will always be pleased to speak with you. 

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Please note our phone number has changed to 07720 246072